Flexible Work, Better Balance
At Bookline, we are transforming how the hospitality industry manages its direct booking channels. Through our advanced conversational AI (Voice Assistants and WhatsApp integrations), we automate guest interactions, reduce the operational burden on staff, and ensure no customer inquiry goes unanswered. Our technology effortlessly processes instant reservations and resolves FAQs around the clock.
With a footprint spanning over 2,000 venues across 16 countries—ranging from major restaurant groups to boutique independent properties—we are expanding rapidly. To support this growth, we are looking for proactive, talent-driven professionals who share our commitment to service excellence.
We are seeking a Customer Support & Success Specialist to take ownership of our user operations and client relationships within the Italian and French markets. This is a hybrid role where quick‑thinking technical troubleshooting meets strate...