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⏰ Full-time

Customer Support Specialist II

Sinch
Location 📍 são paulo, Brazil
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal , Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

DESCRIPTION

The role directly supports the continuous operation of Sinch Contact Pro, ensuring stability and high-quality service for global customers. As part of the global Technical Operations team, the professional collaborates with Level 2 Support, Level 3 (DevOps), and Level 4 (Product Management) teams to maintain platform a...

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Job Details

Employment Type
Full-time
📊
Category
Atendimento a clientes
🏠
Work Arrangement
On-site
📍
Location
são paulo, Brazil