Customer Support Specialist (Worcester - Temp to Perm)
Are you passionate about delivering exceptional customer experiences and ready to be part of a fast-moving, forward-thinking team? We're looking for an energetic Customer Support Specialist based in Worcester on a temp-to-perm basis, with the opportunity to grow into a long-term role.
About the Role This isn't your typical support job. You'll be at the heart of our operations, building genuine connections with customers while using modern systems and smart thinking to resolve queries quickly and effectively. Every interaction counts, and we're looking for someone who brings energy, initiative, and a fresh perspective.
 
What You'll Be Doing
Be the first point of contact for customers via phone & e-mail
Deliver high-quality, personalised support 
Resolve queries efficiently while identifying ways to improve the customer journey
Accurately log and manage customer interactions using CRM systems <...