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⏰ Full-time

Customer Support Specialist- Bioinformatics

Revvity
Location 📍 Augusta, United States
Posted 📅 June 16, 2026
Work Type ⏰ Full-time

Position Overview

The Big Picture:

Join us as the go-to technical ally for Newborn Screening scientists and bioinformatics users. You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. This is a remote-first role with up to 40% travel for on-site support, training, and collaborations.

What's in it for you:

  • Experience personalized career journeys with growth-oriented development opportunities.
  • Engage in purpose-driven work that makes a positive impact on society.
  • Be part of a values-driven culture that fosters inclusivity and innovation.
  • Placeholder for local benefits
  • Your Superpowers in Action:

  • Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.
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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Computer Occupations
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Augusta, United States