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Customer Support Specialist Bilingual

PrideStaff
Location 📍 North Carolina, United States
Posted 📅 June 09, 2026
Work Type ⏰ Permanent

Position Overview

Order Processing & Customer Service Representative Bilingual (English/Spanish) Hours: M-Thurs 8am-5pm, Friday, 8am-2:30p Compensation: $18-$22/hr depending on experience The Role: Responsible for receiving and processing parts orders, maintaining organized records, and delivering customer communication regarding order status, pricing, and potential delays. In addition to administrative responsibilities, this position involves light warehouse duties, including pulling and packing small parts for shipment and preparing documentation for export orders. What you will do: Receive and process customer orders via phone, email, and other electronic platforms. Enter customer and product information into internal systems and databases. Review and verify order details to ensure accuracy and completeness. Communicate professionally with customers regarding order status, pricing updates, and delays. Prepare, review, and organize documentation required for export shipments. Pull, pack, and prepare s...

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Job Details

Employment Type
Permanent
📊
Category
Call Centre / CustomerService
🏠
Work Arrangement
On-site
📍
Location
North Carolina, United States