Enhance your technical expertise with Hadrian as a Building Products Customer Support Specialist. Engage with customers, produce precise layout drawings, and manage technical inquiries in this integral role.
As a key member of the Customer Service team at Hadrian, you will be the main contact for our distribution network. Your primary responsibilities include interpreting construction drawings, quoting projects, and managing customer accounts through JD Edwards ERP. This role emphasizes strong product knowledge and effective communication with customers and internal teams to meet specific project requirements.
Key Responsibilities:
• Produce accurate layout drawings from construction specifications
• Manage and verify customer orders in JD Edwards ERP
• Respond to technical inquiries and troubleshoot product-specific issues
• Collaborate with engineering for custom project solutions
• Maintain detailed documentation and technical accuracy
Requirements:
• 3–5 ...