Overview

Customer Support Specialist | 50K Sign On Bonus

Responsibilities

• Position Type: Experienced - Independent Contributor
• Employment Type: Full-Time; Permanent (Direct Hire)
• Work Setup & Location: Onsite - McKinley Cyberpark, Taguig City
• Work Schedule: Mondays - Fridays; Night Shift
• Headcounts Needed: 20+ FTEs

Qualifications

• At least 6 monthsof BPO calls/voice support experience
• Excellent interpersonal and English communication (written and verbal) skills
• Strong customer service orientation and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Proficient in basic computer navigation and troubleshooting
• Detail-oriented with the ability to handle multiple tasks

Hiring Process

• Initial Interview (Phone Screening)
• Final Interview (Virtual)

Don'...