**Call Center/Customer Service**

**Customer Support Specialist 2** Miami, FL Posted: 4/13/2026

Job Description

Job ID#:

216617

Job Category:

Call Center/Customer Service

Position Type:

Associate - W2

Shift:

1

**PDS Defense, Inc. is seeking a Customer Support Specialist 2, in Miami, FL. Job ID#216617**

**Job Description:**

Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolvers delivery problem. Creates and monitors performance metrics. Creates, maintains and advances customer relationships. Develops an understanding of customer's culture and business strategies.

**Position Responsibilities:**
Reviews of customer purchase orders to as...