Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required
Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role.
We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end.
* This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a w...