Position Overview
Become a Customer Support Representative with Brandt in Regina and be the voice of our customer service team. This role involves managing parts orders and delivering exceptional support.
In this role at Brandt, you will ensure customer needs are met by processing parts inquiries and coordinating fulfillment efforts across our branch network. Candidates will thrive in multitasking environments and excel in outbound calling. Your dedication will enhance customer satisfaction and support operational goals.
Key Responsibilities:
• Conduct outbound sales calls for parts orders
• Provide timely responses to customer inquiries
• Manage parts order processing with precision
• Confirm availability and shipping timelines for customers
• Collaborate with vendors to meet customer requests
Requirements:
• Strong focus on customer service and satisfaction
• Excellent written and verbal communication skills
• Ability to manage multiple systems effectively
• Detail-...