Interact every day with SmartRecruiters customers based in the EMEA region to answer questions, resolve issues, educate, and help them succeed
Provide exceptional customer support for our global clients
Educate and advise customers on standards, tips, and solutions for using SmartRecruiters
Drive high levels of customer satisfaction
Identify, test, and call out technical issues
Collaborate closely with all parts of the organization, including product management, engineering, and professional services teams, to contribute, and execute our strategy to make customers successful
Get involved and lead various projects in the support and services domain
Be an ambassador for SmartRecruiters and its culture
Qualifications
Bachelor's degree or at least 2 years of relevant work experience