ATS Company: IWK




Requisition ID: 13865




Location:
Parsippany, NJ, US, 7054





Date: May 26, 2026




Customer Support Parts Agent





Location: Parsippany, NJ (Hybrid)

Pay Range: $30.00 - $35.00 per hour


The Customer Support Parts Agent works as a member of the spare parts/sales team. This individual will develop and foster relationships with customers, create quotations, process orders, invoices, and communicate order status to the customer and associated departments. The CSS must always remain attentive to customer needs. The position reports to the Parts & Logistics Manager.


ESSENTIAL JOB DUTIES:

+ Manage incoming customer requests for all IWK equipment, including parts clarification and request routing to the proper personnel

+ Responds to customer inquiries in a timely and pro...