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⏰ Full-time 🏠 Remote

Customer Support Executive – US Healthcare Voice Process Associate (Remote)

CountriTech
Location 📍 Gurugram, India
Posted 📅 June 12, 2026
Work Type ⏰ Full-time

Position Overview

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Location: Work From Home (India)

Employment Type: Contract (Long-Term Project)

Compensation: ₹160 per hour


About the Role

We are hiring for a US Healthcare Voice Process supporting a leading US-based healthcare client. This is a customer-facing voice role requiring excellent English communication skills, experience handling international customers, and a basic understanding of the US healthcare ecosystem.

This is a long-term contract opportunity with project durations ranging from 3 to 5 years, offering stability and continuous engagement for the right candidates.


Key Responsibilities
  • Handle inbound and outbound calls with US healthcare customers and stakeholders.
  • Provide accurate information and support while maintaining high-quality customer service standards.
  • Document call interactions and maintain records as required.

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Job Details

Employment Type
Full-time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
Remote
📍
Location
Gurugram, India