Job Profile- Customer Support Executive (BPO)

Location- Delhi

Exp.- Fresher – 1 year

Salary- 2-3 LPA

JOB Description-

Requirements:

· Bachelor’s degree or equivalent experience in customer service or related field.

· Excellent communication skills in spoken and written English, Hindi (Assamese, Bengali, Guajarati, kannada, Malayalam, Marathi, Odia, Punjabi, Tamil and Telgue).

· Strong problem-solving skills with the ability to empathize and understand customer needs.

· Ability to handle stressful situations calmly and professionally.

· Adaptability to work in shifts and maintain a customer-centric approach.

· Address customer inquiries, concerns, and complaints promptly and effectively.

· Provide accurate information about products/services, policies, and procedures.