Position Title
Chat Support Executive
Location - Koramangala Bangalore
Job Type - Contractual 6 Month
Department
Customer Support / Customer Service / Email Support
Salary - 25000/ Month

Job Summary

We are seeking a customer-focused and proactive Chat Support Executive to handle customer queries and provide timely assistance through chat-based communication channels. The ideal candidate should possess excellent written communication skills, problem-solving abilities, and a customer-centric approach to ensure a positive customer experience.

Key Responsibilities
Respond to customer queries via live chat, messaging platforms, email, or support portals.
Provide accurate information regarding products, services, orders, and processes.
Resolve customer complaints and escalate complex issues to the appropriate team when necessary.
Maintain a professional and empathetic tone during customer interactions.
Handle multiple chat conversat...