About the role

We're looking for a technically strong Customer Support Engineer to sit within our Customer Success team. In this role, you'll primarily work alongside our Customer Success Managers, acting as the technical backbone behind their client relationships; translating complex engineering challenges into clear resolutions and ensuring CS always has the technical support they need. You'll also engage directly with clients when the situation calls for it, but your day‑to‑day will be deeply embedded with the CS team, serving as the critical bridge between Customer Success and Engineering.

Why ThreatAware?

ThreatAware gives security teams a single source of truth for every device and tool in their organization. We deploy in under 30 minutes, with 150+ integrations and no agents required. On average, we reveal that 10% of devices on a network go completely undetected and 30% of security controls are missing or silently failing.

Now we’re bui...