Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

As our Customer Support and KYC Ops Manager, you will ensure a world-class customer experience by leading, inspiring, and developing our customer support operational teams. You will also be in charge of handling day-to-day operational requirements, delighting our customers, as well as serving as the user’s voice and the organization’s referent in the markets you lead.

Reports To

Senior Director of Customer Support and KYC Operations

Who You Are

Failure to meet any of the following required qualifications could result in an automat...