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⏰ Full-time

Customer Support and Advice Worker

Middlesbrough Council
Location 📍 Middlesbrough, United Kingdom
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

We have an exciting role on offer within our Adult Social Care and Health Integration as a Customer Support and Advice Worker.

At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.

This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support, Homelessness, Domestic Abuse and Substance misuse. ACT is an integrated service, which means that lots of support services are working together and using a shared case load management system.

This will make it easier for service users to get access to services they need so they receive the right support and e...

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Job Details

Employment Type
Full-time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
On-site
📍
Location
Middlesbrough, United Kingdom