Flexible Work, Better Balance
Your newpany
You'll be working for a public sector organisation based in central and north central Bristol.08:30 to 16:30 Monday to Friday
On site
Temp Duration 6 weeks
Your new role
You will be joining a well-established Customer Services teammitted to providing information, advice and support to inbound callers and email queries.
Assisting customers by phone and email to provide tailored advice and support
Delivering a high standard of customer service during busy and slow periods
Handling sensitive and sometimesplex enquiries with professionalism and care
Accurately logging all interactions on the CRM system
Referring callers to specialist teams when appropriate
Liaising with internal departments to resolve enquiries effectively
Man...