Barcelona, Spain |  38.5h/week | Rotational shifts between 09:00–20:00 |  International Environment

Are you passionate about travel, customer experience, and helping people from around the world? Join the Booking.com support team in Barcelona and become part of a fast-paced, multicultural environment where every interaction makes a difference.

As a Customer Support Advisor, you will support international travelers and accommodation partners by providing outstanding service via phone and email. You'll help resolve booking, payment, and technical inquiries while ensuring every customer feels heard, supported, and valued.

Your Responsibilities

• Assist travelers and accommodation partners with booking-related questions and support requests
• Handle inquiries related to services, payments, and technical issues with professionalism and empathy
• ...