Are you an analytical, client-facing professional with a background in consulting, fintech, or project-oriented environments? Do you have a talent for leading teams, guiding clients through complex AI implementations, and speaking the language of ROI? A rapidly growing, VC-backed technology company is recruiting a hands‑on Customer Success Team Leader to lead our international Customer Success team and actively manage key customer relationships! We are already serving major global industry leaders and are looking for a driven, bilingual leader to join our expanding team. This is a true player‑coach role. You will perfectly combine people management with direct customer ownership—ensuring global clients are successfully onboarded and trained while continuously extracting value from our platform. You will also support, mentor, and guide your team in their daily work as we shift from a pure SaaS model to a deeply consultative partner.

Key Responsibilities

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