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⏰ Full-time

Customer Success & Support Specialist

Ikigai Infotech LLP (Saleshandy)
Location πŸ“ Ahmedabad, India
Posted πŸ“… June 16, 2026
Work Type ⏰ Full-time

Position Overview

About TrulyInbox

TrulyInbox is a fast-growing SaaS platform helping founders, SDRs, agencies, and outbound teams land in the inbox, not the spam folder. Through intelligent email warm-up and inbox management, we help thousands of teams protect their sender reputation and scale outbound reliably.

 

With 1,200 to 1,500 new signups every month and customers ranging from solo founders to enterprise outbound teams, exceptional support and customer success isn't just a function here. It's a competitive advantage.

The Role

We're looking for a Customer Support & Success Executive who sees support as strategy, not service. You'll be the front line for our customers, resolving issues fast, collecting signal that shapes the product, and turning satisfied users into advocates and expansion revenue.

Roles & Responsibilities

Support & Issue Resolution

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
Business Operations Specialists
🏠
Work Arrangement
On-site
πŸ“
Location
Ahmedabad, India