About Didit

We are one of the fastest-growing identity companies in the world, redefining industry standards with an open, flexible, and radically more affordable platform. Our product, superior to existing alternatives, combines advanced biometric technology with unique features like free unlimited KYC and reusable KYC. We enable businesses to activate— with a single click or via a pre-paid credits model— an entire catalog of premium services (AML, advanced liveness, age estimation, proof of address, phone verification, NFC, white‑label UI, etc.). Didit is backed by Y Combinator.

Your Mission

As a Customer Success & Support Specialist at Didit, your mission is to ensure our clients achieve maximum value from our identity platform. You will be the primary point of contact for support, guiding users through their verification processes, resolving complex queries, and fostering long-term satisfaction. You are the bridge between our cutting‑edge technolog...