Position Overview
**Customer Success Specialist (AI / Network Platform)**
**Location:** Remote (Prefer Hybrid β 2 days onsite)
**Regions:** East Coast, Midwest, and select West Coast
**Openings:** Multiple (Urgent Hiring)
**About the Role**
Weβre hiring **Customer Success Specialists** to drive onboarding, enablement, and adoption of a leading **AI-powered platform for network and customer experience management** .
This role is ideal for individuals who are **passionate about AI, technology, and continuous learning** , and are excited to help customers realize value while growing their expertise in this rapidly evolving space.
**Key Responsibilities**
**Onboarding & Enablement**
+ Guide customers through end-to-end onboarding, including account setup, integrations, data connections, and **data collection/telemetry processes**
+ Deliver live demos, walkthroughs, and training sessions
+ Help users navigate the platform and ...