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Customer Success Specialist — Product Support & Onboarding

SimplePractice
Location 📍 Mexico, Mexico
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

SimplePractice is searching for a Customer Success Specialist in Mexico City. In this full-time role, you will be the first point of contact, assisting customers via phone, chat, and email. The ideal candidate will have 1-2 years’ experience in customer support and possess excellent communication and problem-solving skills. The expected salary is between $241,900 and $302,400 MXN annually, with potential for bonuses and overtime during peak seasons.
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Job Details

Employment Type
Full-time
📊
Category
Servicio de atención al cliente
🏠
Work Arrangement
On-site
📍
Location
Mexico, Mexico