Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:

Spreetail is looking for a detail-oriented and proactive Customer Success Specialist to support our Account Management Team in delivering exceptional customer experiences and driving performance. In this role, you’ll handle day-to-day operations such as order management, delivery coordination, returns and reships, and maintaining customer data, while also serving as a key point of contact for escalations from platform partners.

How you will achieve success:

• Provide day-to-day support to the Account Management Team, helping the team meet individual and collective performance targets.
• Support of daily operations: Coordination of delivery dates, Handling of complaints and Return & Reship requests, Maintenance of existing customer relati...