Customer Success Specialist (Local/Expat) – Mandarin | Livingstone (Malaysia)
Up to RM4500 Language Allowance (Total up to RM5500 incl. PRC applicants)
24/7 Rotational Shift (5 days work / 2 days off) | Onsite | Start Date: 4 May 2026
We are hiring a Mandarin-speaking Customer Success Specialist to join a fast-paced customer support operation in Livingstone, Malaysia .
This role is open to both local and PRC candidates , offering a strong opportunity to build a career in customer experience and digital support within an international environment.
Key Responsibilities:

Support customers with online orders and service requests
Handle inbound calls and email queries in a professional manner
Process payments and handle sensitive customer data securely
Escalate priority issues when required
Maintain high service quality and customer satisfaction
Collaborate with team members to improve processes and performance
Meet KPIs and adhere to comp...