Position Overview
Description
Robert Half is looking for a Customer Success Specialist to support policyholders with responsive, detail-oriented service in Lexington-Fayette, Kentucky. This contract opportunity is ideal for someone who enjoys helping customers, managing a steady call volume, and creating positive experiences during routine service requests and sensitive claim-related conversations. The role offers a permanent schedule across a rotating four-day workweek, with the potential to move into a permanent position that includes licensing support and long-term benefits.
This position requires a Property and Casualty insurance license Prior to starting the job. The company will reimburse you for out-of-pocket expenses.
Responsibilities:
• Handle a consistent stream of inbound customer calls related to property and casualty insurance policies, typically averaging around 30 interactions per day.
• Review account documentation and policy notes to ...