Description
Charlie Gilmur with Robert Half is looking for a Customer Success Specialist to support clients and internal teams by coordinating service delivery, maintaining accurate records, and ensuring a responsive customer experience. This role is based in Clackamas, Oregon, and is ideal for someone who can manage competing priorities, interpret operational data, and keep projects moving forward with clear communication. The position also contributes to workflow improvements, supports day-to-day system usage, and helps identify opportunities to strengthen customer retention and account growth.


Responsibilities:

• Build strong relationships with assigned customers by providing timely updates, addressing questions, and anticipating service needs throughout the customer lifecycle.

• Oversee orders from intake through completion, confirming documentation is accurate, coordinating handoffs across teams, and keeping delivery timelines on track.