🌍 Global Opportunities
Updated Hourly
🎓 Student Friendly

parttimejobs.work

Flexible Work, Better Balance

⏰ Full-time

Customer Success, Retention

Pearson
Location 📍 Dover, United States
Posted 📅 June 03, 2026
Work Type ⏰ Full-time

Position Overview

**About the Role:**
The Retention Lead is responsible for defining and driving the end-to-end student retention strategy across partner schools, ensuring a clear, focused approach to improving student persistence and success. This role owns the identification, prioritization, and execution of the highest-impact levers across academic experience, student engagement, onboarding, and school operations.
Operating at the intersection of strategy, data, and execution, this role leads a hypothesis-driven, test-and-learn approach to student retention while translating insights into enterprise-level priorities and actionable initiatives. This includes designing and scaling interventions, aligning cross-functional teams, and ensuring retention efforts are coordinated, measurable, and focused on outcomes that drive meaningful improvement.
Success in this role requires strong cross-functional leadership and influence, partnering with Enrollment, Academics, School Operations, Product, and ...

Apply Now

Submit Application →

Quick and easy application process

Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Dover, United States