Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. To learn more, visit

We are seeking an exceptional Customer Success Operations Associate to join our expanding team. In this role, you will:

Responsibilities

• Learn how SaaS businesses work and what the key KPIs and metrics are for post sales teams
• Collaborate with Customer Success, Technical Services, Sales, Product, BT, and Operations team members to support strategic initiatives aimed at improving customer outcomes
• Provide day-to-day operational support to CS teams & Operations leadership in a highly organized manner
• Utilize OpenAI/Claude extensively to modernize and improve day-to-day operations
• Become proficient in the Workato platform, to maintain, troubleshoot, enhance and build new automations
• Write exte...