Customer Success Manager - Value Realization

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and by developing and releasing new products to serve our customers.

Senior living is deeply under-penetrated with software, and ECP is one of the industry's largest and fastest-growing software companies. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers.

We are looking for a Customer Success & Value Growth Specialist who will be the voice and main source of continuous value for our customers. You'll proactively engage users to maximize product adoption, identify growth opportunities, and forge strong customer relationships. On the...