Customer Success Manager (Mid-Market / Strategic Accounts) Remote (U.S.) | Reports to Director, Customer Success About Maxio Maxio is the leading financial operations platform for B2B SaaS companies, helping teams automate billing, streamline revenue recognition, and gain real-time visibility into financial performance.

With over $60M in ARR and a growing base of high-performing SaaS customers, Maxio sits at the center of the modern finance stack.

The Role We’re looking for a Customer Success Manager who brings structure to complex customer situations, creates momentum where progress has stalled, and drives accounts from challenge to stability.

You will be accountable for customer health and retention, advocate for customer needs, and shape how our customers scale with Maxio.

You’ll partner with customers to understand pain points, align internal stakeholders, and execute clear resolution plans, working cross-functionally with Acco...