We are working with high growth, listed
Digital Technology Company
to seek for a
Customer Success Manager
Join a listed firm Salary up to 6K, Var Bonus (2 payout per year) Experience in Client Onboarding and Product Adoption is key
Customer Success Manager
Roles:
Perform customer success duties and operational support required for local and international customers Taking over customers who have completed the onboarding phase and enhance usage for adoption. Developing a
Trusted Advisor
relationship with customer stakeholders, demonstrate achieve full business value. Focus on overall product adoption, identify growth opportunities, and potential risks within the customer's portfolio. Conduct periodic meetings for confirmation of operation status and area of improvement. Propose improvement of functions/services to the Product Development Department based on customer feedback. Support product promotion by delivering product value to customers as new functions ar...