⏰ permanent

Customer Success Manager

🏢

Develop

                    Location
                    📍 London, United Kingdom
                

                    Posted
                    📅 June 04, 2026
                

                    Work Type
                    ⏰ permanent
                

Position Overview

Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a base bonus - reporting to the CEO
We are working closely with a digital engineering and consultancy firm who help businesses design, build, and scale transformative technology solutions. Their teams work across web, mobile, data, AI, and automation, delivering end-to-end platforms for clients across financial services, retail, and technology sectors. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future.
Key Responsibilities
Act as the primary point of contact for 6 key enterprise clients, ensuring exceptional service delivery and long-term satisfaction
Map out existing accounts to identify growth opportunities and bridge solution gaps through proactive engagement
Drive customer adoption and retention by building success frameworks, tracking usage, and managing key success metrics
Collabor...
                

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Job Details

⏰

Employment Type

permanent

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