Drive success for Enterprise accounts as a Customer Success Manager at Naboo. Focus on enhancing client experiences while managing cutting-edge event planning automation from Montréal.
In this crucial full-time role, you will be responsible for deploying Naboo’s corporate event services across Enterprise sectors, ensuring alignment with client strategies and maximizing overall satisfaction. Your analytical skills will guide effective decision-making, while proactive support will help scale and optimize client interactions effectively.
Key Responsibilities:
• Integrate and maintain Client Control Towers during onboarding
• Ensure accuracy in HubSpot CRM regarding client data
• Generate and deliver performance reports with insights to clients
• Support the client onboarding process through training sessions
• Collaborate on account activation with joint marketing projects
Requirements:
• Minimum 2 years in Customer Success or Account Management
• Experience ...