Flexible Work, Better Balance
We are looking for an English‑speaking Customer Success Manager who will be the dedicated point of contact for our UK customers. You'll own the complete customer lifecycle: from structured onboarding and training to proactive account management and responsive support. This is a versatile, hands‑on role requiring native‑level English, technical aptitude, and SaaS experience.
We are a fast‑growing SaaS scale‑up on a mission to make the energy transition easy, fair and frictionless. Our platform empowers heating and cooling suppliers to automate billing, cost allocation, and customer management so they can focus on what truly matters: delivering reliable, affordable energy to communities.
At Zero Friction, we don't just build software; we build superpowers for our heroes. By removing hassle and enabling transparency, we help suppliers lead the way to a sustainable future. Collaboration, innovation and bold thinking are at our core.