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⏰ Full-time

Customer Success Manager

Blackdot Solutions Ltd
Location 📍 cambridge, United-Kingdom
Posted 📅 May 26, 2026
Work Type ⏰ Full-time

Position Overview

Hybrid - you must be prepared to come into our Cambridge office twice per week on average.

Travel to customer sites in UK, Europe, and worldwide will be required. You must have the right to work in the UK.

Blackdot Solutions builds investigations software used by governments, banks, and global organisations to solve complex intelligence and financial crime challenges.

Our flagship product, Videris, is the industry-leading platform for OSINT collection, analysis, and visualisation. We are now expanding our capabilities with Videris Automate, an evolution of our technology that applies AI-driven orchestration to surface insights, accelerate investigations and deliver repeatable, auditable intelligence workflows.

This role will play a direct part in helping us succeed with both Videris and Videris Automate. You’ll join a team of smart, curious and mission-driven professionals who care deeply about solving meaningful problems for enterprise clients.

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
cambridge, United-Kingdom