As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners.

The Amazon Essentials Program helps small and medium-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach. Our consultants focus on topics like Portfolio Optimization, Product Presentation, Advertising Strategy, Promotions, Fulfillment Strategy, and Brand Building. As a strategic business consultant, you will advise a portfolio of 15 -20 businesses and help them grow fast by mastering the fundamentals of selling on Amazon. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you u...