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Customer Success Manager

DMAIC Academy & Consultancy
Location 📍 Bengaluru, India
Posted 📅 May 27, 2026
Work Type ⏰ Full-time

Position Overview

We’re Hiring: Customer Success Manager (KPI-Driven Role)
Location:

Bangalore | Hyderabad | Mumbai
Experience:

4–8 Years
Accounts:

1 Large Enterprise + 2 Small/Mid Customers
Are you a strategic account manager who thrives on growth, expansion, and measurable impact. We’re looking for a

Customer Success Manager

who can drive revenue growth, product adoption, and long-term customer value across enterprise and mid-market accounts.
Role Objective
Drive account growth, product adoption, and revenue expansion through structured account mining and farming strategies. Ensure seamless implementation and scaling of

Berri Suites

within assigned customers.
Key Performance Indicators (KPIs)
1️⃣ Revenue Growth & Account Expansion (30%)
Achieve defined QoQ revenue growth
Identify & close expansion opportunities each quarter
Increase wallet share within enterprise accounts
2️⃣ Product Adoption & Usage (25...

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Job Details

Employment Type
Full-time
📊
Category
Business Operations Specialists
🏠
Work Arrangement
On-site
📍
Location
Bengaluru, India