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⏰ Full-time

Customer Success Manager at Retail Media AdTech Platform

Grey Matter Recruitment
Location 📍 London, United Kingdom
Posted 📅 June 15, 2026
Work Type ⏰ Full-time

Position Overview

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform.


Working with some of the world’s biggest brands this SaaS platform powers their retail media and eCommerce activity across marketplaces including Amazon to Walmart and Instacart through cutting-edge technology, AI-driven insights, and deep marketplace expertise.


Helping to support and grow a portfolio of commerce clients. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the platform.

The Company:

  • Market Leading Retail Media Platform

  • 600+ global employees

  • Scaling across EMEA

  • Clients include :- Unilever, Mars, J&J, P&G
  • Looking for:


    Customer Success Manager EMEA with:-

  • Previous experience managing accounts across Amazon and other marketplaces

  • Strong analytical skil...
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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    London, United Kingdom