TiDB, powered by PingCAP, is seeking a Customer Success Manager in Kuala Lumpur, Malaysia, to own the complete customer lifecycle. Responsibilities include managing onboarding and expansion while proactively identifying risks. Candidates should have 3+ years in customer success or technical account management within database/cloud infrastructure. A solid understanding of database fundamentals and the ability to engage with technical stakeholders are essential. The role encourages a data-driven mindset with competencies in CRM tools and a plus for experience with TiDB, MySQL, or cloud platforms.
#J-18808-Ljbffr