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⏰ Full-time

Customer Success Manager - 6 Month Freelance/Consultancy

Informa PLC
Location 📍 Riyadh, Saudi Arabia
Posted 📅 June 12, 2026
Work Type ⏰ Full-time

Position Overview

Job Description

What you will do

As our Customer Success Manager, you will be responsible for managing and ensuring the successful delivery of all sponsor-related deliverables throughout the lifecycle of a sponsorship. This role involves acting as the primary point of contact for sponsors, managing sponsor expectations, coordinating internal teams, and tracking the fulfilment of commitments to ensure sponsors receive the agreed-upon benefits and value.

Key Responsibilities

  • Coordinate with the sales, marketing and content teams to ensure a seamless handoff of new sponsorships and deliverables
  • Provide sponsors with a detailed overview of the deliverables and timeline
  • Set up and maintain a centralized tracker to monitor the progress of deliverables
  • Act as the central point of communication between sponsors and internal teams, collect necessary information (, logos, company profile, speaker info etc.,) from the...
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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Business Operations Specialists
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Riyadh, Saudi Arabia