Seeking SA and LATAM-based candidates who are SA and LATAM citizens. Only English CVs will be accepted.

Position: Customer Success Manager

Working Schedule: 8AM - 5PM EST

(the final salary will be determined by the candidate's level of experience and at the discretion of the client)

The Opportunity

We are seeking a highly motivated and results-driven Customer Success Manager (CSM) to join our team. You will play a crucial role in ensuring the success and satisfaction of our customers, focusing both on their initial onboarding experience and ongoing retention, including account renewals.

Your primary focus will be engaging with customers within their first 60 days, guiding them through onboarding, addressing challenges, and helping them achieve success using our platform.

The ideal candidate has a background in sales and thrives on creating long-term partnerships with customers. You'll act as a coach, consultant, and advoca...