About the role

Our Customer Success team is growing! We're looking for a Customer Success Lead (internally we call this our Launch team) to join our team as we scale globally.

As a Customer Success Lead, you'll be the guide that takes our farmers from “brand new to Halter” to “fully up and running.” You'll own the launch journey end to end, making sure farmers get set up, confident, and seeing real value from day one.

We’re looking for customer‑obsessed, proactive people who thrive in fast‑moving environments. You listen deeply, problem‑solve on the go, and know how to balance detail with momentum - all while creating experiences people rave about. If you come from an agriculture background or have studied in the space, that’s a huge plus.

What your day could look like

• Facilitate the customer onboarding process from sales handover to the successful transition to the Customer Success team.
• Support the adoption of Halter's...