Position Overview
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.
We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career!
The Role
Hours: Monday-Thursday 12pm-9pm, Friday 9am-6pm
Location: Fleet, Hampshire
Working Pattern: Hybrid - 3 days per week on site
As a Customer Success Specialist, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services!
What your day will look like:
* Manage a portfolio of customers accounts, maintaining regular contact and assisting with queries about CV-Library products
* Revi...