Position Overview
Own analytics-driven delivery excellence for global consulting accounts.Work with senior leaders to shape customer success and account growth.About Our Client
Our client is a leading global consulting and advisory firm known for building high-impact managed services and global capability centers for Fortune 500 clients. The organization partners with enterprises across industries to drive transformation, operational excellence, and long-term customer value through analytics-led engagement models.
Job Description
Conduct market, industry, and client research including financial analysis, annual reports, and strategic initiatives.Build and maintain dashboards tracking customer health, engagement metrics, CSAT trends, and delivery performance.Prepare structured governance reports and support leadership reviews across multiple strategic accounts.Coordinate with Customer Success, Delivery, and off...