Position Overview
Description
A well-known lifestyle and apparel company based in Oceanside is hiring a Customer Success Coordinator to support customer experience, order management, and brand communication initiatives. This is a great opportunity for someone who enjoys working in creative, collaborative environments and wants to be part of a growing consumer brand with a strong presence in Southern California. The company is looking for someone personable, organized, and genuinely good with people — someone who can problem solve quickly while creating a positive customer experience.
Day-to-Day Responsibilities
+ Respond to customer inquiries through email, phone, and online platforms
+ Assist with order tracking, product questions, and account support
+ Coordinate with warehouse and operations teams regarding shipping updates
+ Help maintain CRM notes and customer communication records
+ Support social media customer interactions and onlin...