Customer Success Operations Associate

Location: Cape Town (Hybrid: Office & Remote)
Hours: 08:30 – 17:00
Type: Full-time
Salary: Let’s have a coffee first

About ERM Libryo
ERM Libryo is a technology company that helps organisations understand what the law requires of them, here and now.

Our platform goes beyond a traditional legal library by breaking down complex sustainability legislation into clear, actionable insights. Users can intuitively search for answers—even without legal training—and stay up to date with regulatory changes that impact them.

We are a fast-growing legaltech company, and this is an opportunity to join a dynamic, purpose-driven team working at the intersection of law, sustainability, and technology.

The Role
We are looking for a highly organised, proactive, and customer-centric Customer Success Operations Associate to support and strengthen our Customer Success function.

This role is designed as an en...