Job Overview

We are looking for a dedicated and proactive Customer Success Associate to join our team. This role serves as the team lead for Technical Specialists , supporting the Customer Success Manager in day-to-day operations, service delivery, and administrative functions. The CSA plays a key role in ensuring customer satisfaction, service quality, and team performance.

Who We're Looking For

• Graduate of any 4‑year course (preferably Business Administration, Operations Management, Industrial Engineering, or other related fields)
• No prior work experience required; fresh graduates are welcome to apply
• Strong leadership potential with confidence in training and guiding team members
• Excellent communication and interpersonal skills, with a customer‑focused mindset
• Organized, detail‑oriented, and eager to learn and take initiative
• Flexible, proactive, and able to address chall...